• “On my first volunteer day, I was struck by AWBW’s commitment to respecting and valuing individuals.”

    AWBW Volunteer

     

Marketing and Communications Manager

Applications are now closed.

Job Title: Marketing and Communications Manager
Reports to: Associate Director of Philanthropy and Communications
Status: Regular, Full Time, Exempt
Location: Remote, Southern California residents preferred
Salary: $58,000 – $66,000 annually (DOE)
About:

A Window Between Worlds views art as a catalyst to release trauma, build resilience and ignite social change. When individuals create art in a safe community they can be heard and respected — replacing violence and shame with safety and hope. Founded in 1991, AWBW supports over 400 direct service organizations and 1000+ trained Facilitators across the country and abroad that use our healing arts curriculum to serve diverse communities and address a multitude of life experiences such as domestic/sexual violence; grief and loss; child abuse and neglect; homelessness; substance abuse and other forms of trauma. To learn more about us, please read our 2021 Impact Report here.

The Marketing and Communications Manager is responsible for promoting the mission and programs of AWBW to increase awareness and knowledge of the organization, as well as grow AWBW’s supporter base. They work closely with the Associate Director of Philanthropy and Communications and will develop and execute communications efforts showcasing AWBW’s different narrative to promote the growth, retention, and stewardship of donors as well as support programmatic work of the organization. 

Below is a summary of the overall responsibilities of the position, but these may not be comprehensive. Other duties may be assigned as necessary.

Job Responsibilities:
Overall
    • In conjunction with the Associate Director, develop data-driven strategies and execute communication campaigns to retain, grow, and upgrade donors, Facilitators, and other audiences across multiple channels.
    • Manage recurring and one-off communications creation and templates, including: social media, donor acquisition, event and training invitations, blog posts, acknowledgement letters, emails, and others as needed.
    • Maintain a primary communication calendar mapping all multi-channel messaging.
    • Manage content updates for the website.
    • Maintain productive vendor relationships as the primary contact with comms and print vendors.
    • Work collaboratively to create strategies on the use of database systems.
    • Assist in tracking KPIs of communications engagements.
    • Stay abreast of industry related best practices.
    • Other duties as assigned.
Development
    • Draft occasional letter and email templates for different use cases, including gift acknowledgement, renewals, upgrades.
    • Draft, layout, and send digital communications and direct mail to donors and community stakeholders.
    • Support Executive Director with presentations, speeches, letter writing, and materials as needed.
Marketing
    • Oversee strategy and deployment of content on social media channels, organic and paid.
    • Manage website content, including making regular updates and adjustments to language and visuals.
    • Oversee the creation of digital and print materials, including brochures, media kit, fact sheets, handouts, postcards, use cases, and event materials.
    • Oversee development of organizational and programmatic promotional videos and imagery.
Communications
    • Create and maintain an annual Communications production schedule in conjunction with management and oversee implementation of the goals and strategies included in the plan.
    • Oversee consistency in branding, visually and in language, for all external communications and materials.
    • Project manage and execute the layout, writing, and editing of the Annual/Impact Report.
    • Develop and refine interview scripts in conjunction with various department heads for both internal and external promotional materials.
    • Develop and refine interview scripts in conjunction with various department heads for both internal and external promotional materials.
    • Maintain a style guide for use by staff and Board.
Program Support
    • Layout, assist in writing, and editing promotional materials for recruitment of new partners, including for trainings, nontraditional partners, and corporate wellness partnerships.
    • Support Program Department in overseeing development of training videos.
    • Assist with updates to evaluation strategies, both with language and user experience.
    • Work closely with Program Department to collect, edit, and distribute stories, quotes, and artwork from participants and facilitators, following up with facilitators as appropriate.
Minimum Experience/Qualifications
    • 3 years of experience in the nonprofit sector
    • Very strong communication skills: written and oral
    • 2 years experience with bulk email platforms (eg. Constant Contact or MailChimp) and audience segmentation strategy
    • 2 years experience generating external communications, including social media content and overseeing deployment on multiple platforms for an organization
    • 1 year experience overseeing vendor relationships
    • Familiarity with Google Analytics
Preferred Experience/Qualifications
    • Undergraduate Degree from an accredited college or university, or equivalent experience.
    • Strong familiarity with Microsoft Office Suite and/or Google Workspace.
    • Familiarity with Adobe Creative Suite.
    • Familiarity with WordPress web management platform.
    • Strong interpersonal skills and demonstrated experience working with cross-functional teams.
    • Familiarity with trauma-informed mental wellness practices and/or experience working with survivors of trauma.
    • 1+ years of experience supervising staff, vendors, and/or volunteers
    • 1+ years of experience managing social media campaigns
Benefits:
This is a full-time exempt role. Benefits include health insurance, life insurance, vacation and PTO, and an employee 401k program. AWBW recognizes a minimum of at least 9 paid holidays and provides an employee-centered work environment that prioritizes self-care and mental health.
A Window Between Worlds is a social justice organization. We encourage people from diverse backgrounds and underrepresented identities to apply.

Equal Opportunity Employment Policy:
It is the policy of A Window Between Worlds to treat all applicants and employees fairly without regard to race, color, creed, religion, sex, gender, national origin, age, disability, HIV/AIDS, veteran’s status, sexual or affectional orientation, status with regard to public assistance, marital status, or class origins. The policy extends to all aspects of the application process and employment.